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Privacy Policy

Effective Date: 15 Dec 2024

At Navigable AI (operated by TECHORION AI LLP), we respect and value the privacy of our users. This Privacy Policy outlines the types of data we collect, how it is used, and the steps we take to protect it. By using our platform, you agree to the terms of this policy.

  1. Data Collection
    We collect several types of user data to provide and improve our services:
    • Personal Data: This includes your full name and email address to create and manage your user profile.
    • Organization Data: This includes your organization’s name and any third party API Keys (OpenAI) to associate your activities with the relevant entity.
    • Billing Information: To process payments, we collect company or individual names, addresses, Company ID, Tax ID, and contact details (full name, email, phone number, and position at the company).
    • Other Data: Data uploaded or created within the platform, such as files, links, pages, actions, workflows, project names, version names, and other related user-generated data.
  2. Cookies and Tracking
    We use cookies and other tracking mechanisms to enhance user experience:
    • Cookies: HTTPS server cookies are used for maintaining user sessions (user ID and session ID only). We do not use any third party cookies.
    • Local Storage: Current app state (user profile, organizations, projects, current organization role) is stored in an encoded format that is unreadable by humans.

  3. Data Usage
    Your data is used for the following purposes:

    • Personal Data: For creating and managing your user profile, as well as displaying activities related to your organization within our platform.
    • Organization Data: Used within your organization and for structuring data, fine-tuning models, evaluations, and API usage.

    We do not share personal data with third parties, except for the following:

    • Billing Information: Shared with payment processors for payment transactions.

    We store or process user data on third-party cloud servers to ensure the secure and efficient operation of our services. These cloud providers act as service providers under our direction and do not use the data for any other purpose, other than mentioned in their privacy policies:

  4. Data Security
    We take the security of your data seriously:
    • Data is stored on encrypted drives and protected by AES-256 disk encryption.
    • All network traffic is secured using HTTPS to ensure data integrity.
  5. Data Retention
    • Organization Data: Retained for up to one month after account deletion. During this period, organizations have the option to reopen their accounts.
    • User Data: Deleted instantly after account deletion. Users may contact support for any data-related queries before deletion.
  6. User Rights
    Users have the following rights regarding their data:
    • Access and Modify Data: Access and modify your personal data at any time through your account settings.
    • Data Deletion: You can request the deletion of your account by contacting our support team.
  7. International Data Compliance
    We serve users globally and comply with applicable regulations. Under applicable privacy laws, you have the right to access, correct, or delete your personal information. You may also object to certain data processing activities through deletion of your account or request a copy of your data in a portable format by contacting support. We do not share or sell personal data.
  8. Minors
    Our service is intended for individuals aged 18 or above. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe we have collected data from a minor, please contact us to request the deletion of such data.
  9. Changes to This Privacy Policy
    We may update this Privacy Policy periodically. Any changes will be communicated through our platform. Continued use of our service after such updates constitutes your acknowledgment of the changes.
  10. Contact Us
    If you have questions or concerns about this Privacy Policy, please contact us at:
    TECHORION AI LLP
    Visit Our Website https://techorionai.com/
    Email: [email protected]

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